Shipping Policy

At ZIVRAA, we aim to deliver a
smooth and transparent shopping experience. Cancellation Policy outlines how orders are processed, when they can be cancelled, and what customers can expect at every stage.

• Order are processed within 24-48 working hours after successful payment or order confirmation (for COD).
• During festivals, sales, or high-volume periods, processing timesmay be slightly extended.
  

• Orders are typically dispatched within 1–3 business days of order confirmation.
• Once dispatched, customers receive a tracking link via email/SMS.

• Standard delivery timeframe: 3–7 business days based on location.
• Remote or high-demand areas may take longer.

• We accept both online prepaid payments and Cash-on-Delivery (COD) where available.
• COD orders may undergo additional verification for safety and fraud prevention.

• Shipping charges (if any) are displayed at checkout before order completion.
• Free shipping may be offered during promotions or above certain order values.

ZIVRAA reserves the right to:

• Verify customer identity or address if required
• Cancel suspicious or high-risk orders
• Contact customers for confirmation on COD orders

This ensures secure shopping for both customers and the brand.

For cancellations, order help, or shopping support:

Email: Contact@zivraa.com

Phone: +919157783269

Support Hours: 11:00 AM to 6:00 PM (Monday to Saturday)

We’re here to assist you with a smooth, transparent, and enjoyable ZIVRAA shopping experience.